Support

Legacy Models

Notice regarding obsolete DENSO robots

Please click this link for a downloadable list of systems scheduled to become obsolete through 2018. Once their termination date is reached, parts and service will no longer be available for those systems. If your system is soon to be affected by this, or has already been affected this, please contact your local Sales Representative for retrofit/replacement suggestions. Systems already affected by this that are sent to DENSO for repair will be returned at sender’s expense, as non-repairable.

Please click here for a list of obsolete Robot systems as of September 2013. Systems exit global support 10 years after obsolescence, after which parts and service is no longer available for them. . If your system is affected by this, please contact your local Sales Representative for retrofit/replacement suggestions. Systems affected by this that are sent to DENSO for repair will be returned at sender’s expense, as non-repairable.